336 IT Demand Management

336 IT Demand Management
Make the most out of what you have.
336 IT Demand Management

One of the biggest challenges county IT departments face is addressing the rising volume of incoming demand with limited resource capacity (money, people, skills and time) to complete the work.  Demand management is a practice devoted to ensuring that high value work gets done and capacity is managed to best advantage. This course will cover the design and improvement of demand management, from intake and assessment, to approval and prioritization, giving you the tools to optimize your handling of capacity and demand.

Instructor: Liza Massey, Chief Information Officer for Marin County.

6/9/2022 9:00 AM - 1:30 PM

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